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Billing Payments |
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How can I pay my bill?
Where can I pay my bill?
What types of payments does KVINet take?
At KVINet, we don't think that our customers should have
to jump through rings of fire just to pay their bill. Why should it be? With
KVINet you can pay your bill in several ways.
KVINet takes the following methods of payments:
Payment Methods Accepted
- U.S. Mail - Cash
- U.S. Mail - Check
- U.S. Mail - Money Order
- Call in - eCheck (Check over the phone)
- Call in - Credit Card (Card over the phone)
- Online - eCheck (Check over the Internet)
- Online - Credit Card (Card over the Internet)
- Recurring - eCheck (Automatic Debit)
- Recurring - Credit Card (Automatic Charge)
Credit Cards Accepted: Visa, Mastercard, American Express
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There are several questions that accompany some of our billing options. We will try to
address all of them here.
What is eCheck?
eCheck is a method of payment that uses your checking account information to automatically
debit your checking account for the approved amount of payment (specified by the customer).
In order to make an eCheck payment you can either call in and speak to Customer Service or
Billing Department and request an eCheck payment. They will ask you for the name on your
checking account, the bank the account is through, the routing number for the bank, and
the account number. You tell them how much you want to pay on your bill and they run the
payment. The best part about eCheck is that you can make a payment at any time during our
normal support hours and there are NO hidden or extra charges, if you tell them that you
want to pay $19.99 that's all that is charged to your account.
How do Credit Card payments work?
When you call in to pay your bill with a credit card, the Customer Service or Billing
Department personell will ask you for the name that is printed on the card, the credit
card number, the expiration date, and the type of credit card. You tell them how much
you want to make the payment for and they run the charge to the card. You can also do
Credit Card payments during any of our service hours and like eCheck, there are NO
additional charges.
How does your online payments work?
Our online payment options work the same as normal eCheck or Credit Card payments.
You enter the information and the amount to pay, and that information is sent to the
Billing Department. Once Billing Department receives it the payments are processed
as normal. You can submit a payment 24 hours a day, however they payments will not
be processed until the following morning (If made on Sunday-Thursday. Payments made
on Friday or Saturday are processed the following Monday morning). As the normal
payments with eCheck or Credit Card, there are no extra charges for paying online.
Where can I find my routing number?
Your routing number is part of the numbers at the bottom of your checks. The first nine
numbers (Between the |: and |:) at the bottom make up your routing number. The second
set of numbers is usually your check number. The last set of numbers is your account
number. Here is an example check to reference.
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