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Modem Settings and Diagnostics |
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A lot of times connection problems are the result of faulty hardware (Actual physical
components in the computer such as your modem, the device used to connect your computers
to other computers.) and not a settings problem at all. If you get an error stating that
the modem could not be detected or no dial-tone could be detected it's most likely a
hardware error, or you don't have the phone line hooked into the right place on the modem.
The first thing to do is look at the back of the computer and be sure that your phone line
isn't connected to the place that says "Phone" on your modem. Most modems come
with two ports that you can plug the phone line into, one says "Line" and the
other says "Phone". You want to make sure that it's plugged into the one that
says "Line".
If this is how your modem is hooked up, then you will need to be sure that your modem is
working properly, this is done by going to your modem diagnostics. This is a utility built
into windows that gives us information about your modem and will tell us if it's working
properly.
Modem Diagnostics:
In order to make sure that we are on the right track, please select your oprating system below:
Modem Settings:
There are several modem settings that could also cause your modem to not be functioning properly or at it's fullest capacity. In order to check these setttings please select your operating system below:
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